Welcome back to day 5 in our series on the 7 steps I used to stand out like a RockStar in my world. This series is about learning from your past. Learning from your past success, and your past failure. So you can repeat or learn what not to repeat what you did to reach the place you are now.
Today we learn about the team of people that will help you with success.
Learn who everybody is.
We’ve already talked about learning what’s going on around you. Next you want to learn who is around you. I want to break this down into two different points.
Who is working with you? Your supervisor, your manager? Those working for you? Those who are your equals on your team? Learn who pulls what weight to get the job done. Who are the slackers, those people who always have an excuse why work is not done? How will working with this team of people affect your life?
There is one thing I always say will affect where you are in the future and that is those people you hang around now. Are your co-workers people that you will only work with? In other words, are they people you will be interested in developing a relationship with outside this job?
In all this you may find your new best friend in life. You may be working beside the one person who has the same dream as you do. It could form a partnership to start that new business that you both have been searching for. Or it could be the new mentor to help you get through this job.
In the late 90s, I worked with a man who was my father’s age. He had done the job I was doing and he became a mentor for me at that job. He helped me by telling me the things to do and not to do and letting me know the unmentioned expectations that were going to be placed on me. In fact, when Fred passed on from this earth, I was one of the first calls his family made to let me know. He was a friend and mentor as I moved on to other places.
Outside the Company Customers or Clients.
Learn who those people are you are serving. What if you knew what they expected each and every time they came in for your service? What are the little things that make their day when seeking out a product or service?
I tell the story of when I first moved to Dallas. I worked for a home theater company. When installing home audio and video equipment in a very nice home, I noticed the client had many pictures and Dallas Cowboys plaques on his walls in the room we were installing. When he came into the room to ask if we needed anything, I’ll never forget this exchange we had. I said, “You must be a big Cowboys fan with all the Cowboys things you have up.” To that statement, a very humble Darren Woodson the five-time Pro Bowl football player says to me, “Um, I play for them.” (Remember, I’d just moved to Dallas…from Philadelphia!) Well if I had done my research I would have known who he was. But I was not a Cowboys fan.
After that I learned that he, as well as another Cowboys player at the time, really liked it when people didn’t know who he was. So without knowing this about him, I treated him in a way he liked. Imagine you knowing things like that about your clients – who they are and what they like. Going the extra mile and treating them the way they like to be treated. After all, how do you feel when other people treat you the way you want? Do you give them more business? Or if your server treats you the way you like, maybe you give him or her a better tip. Bottom line: learn who people are, how you can better their life. In doing so maybe these people can help you to your success somewhere in life.
Wow Could you believe I actually did not recognize a famous football player? It would not be the last time in my life that I would run into someone famous and not know who they were. The lesson here is your team is what will make or break your success. If you want to succeed a bad team member cannot stop you, a good team member will take you farther than you can all by yourself. The key is you must know who they are. Join us tomorrow to see the next step in my success to stand out like a RockStar in my world.
I’m Tim Gillette, the Rocker Life Coach. It’s time to live your dream, to love what you do and those you share life with. Get ready to be a RockStar in your world.